Optique - Case Study

Optique

About Optique

Optique Optometrists, with 20 branches across South Africa, offers comprehensive eye examinations and a wide selection of eyeglasses and contact lenses for men and women, benefiting patients seeking quality eye care.

Business Requirements

Reduce average booking time

Boost engagement rates

Answering routine questions

Solutions

Website Chatbot

Facebook & WhatsApp chatbot

Simplybook Integration

Live Chat & FAQs responses

Training on custom data

Interactive Menu Buttons

Development

Optique employs a chatbot named 'Meg' across their website, WhatsApp, and Facebook to assist customers with common queries. BotPenguin integrated the chatbot with Simplybook.me for quick appointment scheduling via chat. Additionally, live chat support is available for personalized assistance.

Other Details

  • Client

    Optique

  • Services

    Chatbot Deployment & Booking Platform Integration

  • Business Type

    Optical retail & eCommerce

More Case Studies

  • AI Development Company

    Custom Chatbot Development

    Store My Goods

    Store My Goods is a leading storage & logistics provider.

  • AI Development Company

    Custom Chatbot Development

    Punjab Agro's Five Rivers

    Five Rivers is a WhatsApp store for browsing, ordering, & tracking shipment.

Add Your Brand’s Success Story To Our Exhaustive Global List Of Elite Brands

AI Development Company
AI Development Company
AI Development Company
AI Development Company

Our Services

Experience the Future of Customer Interaction

Custom Chatbot Development

AI Development Company

Custom Software Development

AI Development Company

Web Development

AI Development Company

A satisfied customer is the best business strategy of all.

Authentic Drilling logo
Khata Book logo
University of California logo
intervue logo
Medoplus
UAE Ministry of Education logo
zircle logo
Manchester city logo
Woodland logo
Apollo logo

Have An Awesome Project? Let’s Make It Happen!