Privacy Policy

This Privacy Policy governs the online information collection practices of Relinns Technologies Private Limited and its subsidiaries ("Relinns," "we," "us," "our"). It outlines the types of information that we gather about you while you are using our website https://www.relinns.com/ and how we use this information.

Relinns and its subsidiaries may request users who filled out the contact form ("Clients") to share their content, such as information, files, and folders ("Content") to analyze their existing customers, potential customers, and third parties ("Viewers") based on the content viewed by them. Viewers are individuals who interact with our website without submitting a contact form.

We process your data in accordance with applicable laws and regulations following industry best practices.

Purpose and Scope

This Privacy Policy primarily applies to information that we collect online; however, it may also apply to some data provided to us offline and/or through other means (e.g., via telephone, through the mail).

This Privacy Policy documents and describes how our organization collects information from all Users/Viewers of our Services. While providing our Services on behalf of our registered users, we collect information related to Viewers. The use of information collected on behalf of our Users is governed primarily by our engagement contract with them and their organization's privacy policies. We are not responsible for the privacy policies and practices of our users or any other third parties.

How We Collect Data About You

Depending on how you use our website, we may collect different data from or about you.

Product Development Cycle

We collect data through various stages of the product development cycle. This data includes but is not limited to:

• Client Feedback: We may collect feedback from our clients regarding their experiences with our services and the development process. This feedback helps us understand client needs and preferences, allowing us to tailor our offerings better to meet their requirements.
• Project Progress Tracking: We gather data on each project's progress, including milestones achieved, tasks completed, and any challenges encountered. This information helps us ensure that projects are delivered on time and within budget.
• Bug Reports and Issue Tracking: Clients may report bugs or issues encountered during the development process. We collect data related to these reports, such as error descriptions, system configurations, and steps to reproduce the issue. Analyzing this data helps us identify and address issues promptly to maintain project quality.
• Budget and Resource Utilization: We track budget allocations and resource utilization for each project to ensure that resources are allocated efficiently and projects are delivered cost-effectively.
• Client Satisfaction Surveys: We may conduct surveys or interviews with clients to gather insights into their satisfaction levels, expectations, and areas for improvement. The data collected from these interactions informs our project management decisions and helps us enhance client satisfaction.
• Data Privacy and Security Considerations: All data collected during the product development cycle complies with privacy laws and contractual agreements. Confidential information is protected, and access is restricted to authorized personnel only.

By collecting and analyzing data throughout the product development cycle, we aim to ensure client satisfaction and deliver high-quality solutions that meet our clients' needs and expectations.

Automated Data Collection

Technical data about your computer or device, such as device type, operating system, and IP address. This data helps us improve the delivery of our web pages and measure site traffic.

User Generated Data

We collect information and material (user-generated content) provided voluntarily by our users or viewers to publish and process on our platform. This includes text, photos, and videos associated with user accounts or emails used to access links.

Transactions Data

We collect information such as the type of service requested, order details, payment and transaction information, and the date and time the service was provided.

Partners

We may work with partners who provide us with your Personal Information to market, sell, or support our Services.

Cookies and Tracking Technologies

Some information is collected through cookies, web beacons, and tracking technologies. Please refer to our Cookie Policy for more details on the types of cookies being used.

Types of Information We Collect and Store

We may collect and store personal and sensitive personal information about you in connection with providing and fulfilling our services. This may include:

• First name and last name
• Email address
• Location
• IP address

How We Use Your Personal Information

We may use your personal information for various purposes, including but not limited to:

• Providing information about our offerings and/or periodic newsletters
• Responding to your requests
• Developing business intelligence or data analytics
• Managing our relationship with you
• Internal record keeping
• Verifying your identity
• Maintaining up-to-date information about you
• Improving our website
• Enabling automated handling of subscriptions
• Complying with legal or statutory obligations

Your Data Protection Rights & Choices

You, including any data subject that has its personal data processed by Relinns in its capacity of data controller, may have the following rights depending on the applicable legislation in your jurisdiction:

• If you wish to confirm the existence of processing of your personal data or access your personal data that Relinns collects, you can do so at any time by contacting us.
• You can also contact us to update, correct incomplete, inaccurate, or outdated data or delete information about yourself
• You have the right to request information about data sharing and with whom it is shared.
• You have the right to request information about the possibility of not providing consent and the consequences of refusal.
• If you are in the European Economic Area (“EEA”), the UK, Brazil or Switzerland, you can object to processing of your personal data, ask us to restrict processing of your personal data processed with consent, or request portability of your personal data where it is technically possible.
• Similarly, if you are in the EEA, the UK, Brazil or Switzerland, and provided we have collected and processed your personal data under your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on other lawful processing grounds.
• You have a right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making");
• You have the right to obtain additional information about international transfers of your Personal Data and access the contractual regulation of such transfers.
• You have the right to complain to a data protection authority about our collection and use of your personal data.
• Complying with legal or statutory obligations
• You have the right to nominate an individual, who will exercise your data protection rights on your behalf in the event of your death or incapacity. You may submit the name and contact details of your nominated person by writing to us at dpo@relinns.com. Upon verification, your nominated individual will be authorized to make requests related to your personal data, including access, correction, deletion, or grievance submissions.

You may submit your request by sending an email to dpo@relinns.com We will respond to all requests in accordance with applicable data protection laws.

Access to Your Data Within Our Organization

Access to your data within our organization is limited to those who require it to provide you with the Products and Services, contact you, and respond to your inquiries. Employees only have access to data relevant to their team, on a ‘need to know’ basis.

Sharing Your Data Outside Our Organization

We may share your data with third-party service providers and authorities under certain circumstances, such as to operate and improve the Sites, comply with legal requirements, or in the event of a business transfer. We ensure that third-party service providers access, process, and store information only for authorized purposes.

If you wish to opt out of any data processing activities that are optional or based on consent, you may submit a request by emailing dpo@relinns.com. Our team will review and process your request in accordance with applicable laws and within the required timelines.

Retention of Information

We retain certain information collected from you for various reasons, including providing you with our Services, compliance with legal requirements, and improving our Sites. We retain user data for as long as necessary for the abovementioned purposes.

Security

We implement administrative, managerial, and technical security measures to protect your personal information. While we strive to protect your information, you should also take steps to protect your personal information while online.

Links to Other Websites

Our Sites may contain links to third-party websites. We advise you to review the Privacy Policy of every site you visit, as we do not control the privacy practices of third-party sites.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes to the Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact us

Please also feel free to contact us at hello@relinns.com if you have any questions about this Privacy Policy.

You can also contact our Data Protection Officer: Ajay Pratap Sudhakar via e-mail: dpo@relinns.com

As we do not have an establishment within the European Union, we have appointed an EU Representative as required under GDPR Article 27. Data subjects and supervisory authorities may contact our EU Representative for all matters related to processing of personal data. Representative Entity Name is Cubes srl which can be contacted via email at info@cubessrl.it

Last Updated: May 20, 2024

This Privacy Policy is effective from the date of posting on this page.