Privacy Policy

This Privacy Policy governs the online information collection practices of Relinns Technologies Private Limited and its subsidiaries ("Relinns," "we," "us," "our"). It outlines the types of information that we gather about you while you are using our website https://www.relinns.com/ and how we use this information.

Relinns and its subsidiaries may request users who filled out the contact form ("Clients") to share their content, such as information, files, and folders ("Content") to analyze their existing customers, potential customers, and third parties ("Viewers") based on the content viewed by them. Viewers are individuals who interact with our website without submitting a contact form.

We process your data in accordance with applicable laws and regulations following industry best practices.

Purpose and Scope

This Privacy Policy primarily applies to information that we collect online; however, it may also apply to some data provided to us offline and/or through other means (e.g., via telephone, through the mail).

This Privacy Policy documents and describes how our organization collects information from all Users/Viewers of our Services. While providing our Services on behalf of our registered users, we collect information related to Viewers. The use of information collected on behalf of our Users is governed primarily by our engagement contract with them and their organization's privacy policies. We are not responsible for the privacy policies and practices of our users or any other third parties.

How We Collect Data About You

Depending on how you use our website, we may collect different data from or about you.

Product Development Cycle

We collect data through various stages of the product development cycle. This data includes but is not limited to:

• Client Feedback: We may collect feedback from our clients regarding their experiences with our services and the development process. This feedback helps us understand client needs and preferences, allowing us to tailor our offerings better to meet their requirements.
• Project Progress Tracking: We gather data on each project's progress, including milestones achieved, tasks completed, and any challenges encountered. This information helps us ensure that projects are delivered on time and within budget.
• Bug Reports and Issue Tracking: Clients may report bugs or issues encountered during the development process. We collect data related to these reports, such as error descriptions, system configurations, and steps to reproduce the issue. Analyzing this data helps us identify and address issues promptly to maintain project quality.
• Budget and Resource Utilization: We track budget allocations and resource utilization for each project to ensure that resources are allocated efficiently and projects are delivered cost-effectively.
• Client Satisfaction Surveys: We may conduct surveys or interviews with clients to gather insights into their satisfaction levels, expectations, and areas for improvement. The data collected from these interactions informs our project management decisions and helps us enhance client satisfaction.
• Data Privacy and Security Considerations: All data collected during the product development cycle complies with privacy laws and contractual agreements. Confidential information is protected, and access is restricted to authorized personnel only.

By collecting and analyzing data throughout the product development cycle, we aim to ensure client satisfaction and deliver high-quality solutions that meet our clients' needs and expectations.

Automated Data Collection

Technical data about your computer or device, such as device type, operating system, and IP address. This data helps us improve the delivery of our web pages and measure site traffic.

User Generated Data

We collect information and material (user-generated content) provided voluntarily by our users or viewers to publish and process on our platform. This includes text, photos, and videos associated with user accounts or emails used to access links.

Transactions Data

We collect information such as the type of service requested, order details, payment and transaction information, and the date and time the service was provided.

Partners

We may work with partners who provide us with your Personal Information to market, sell, or support our Services.

Cookies and Tracking Technologies

Some information is collected through cookies, web beacons, and tracking technologies. Please refer to our Cookie Policy for more details on the types of cookies being used.

Types of Information We Collect and Store

We may collect and store personal and sensitive personal information about you in connection with providing and fulfilling our services. This may include:

• First name and last name
• Email address
• Location
• IP address

How We Use Your Personal Information

We may use your personal information for various purposes, including but not limited to:

• Providing information about our offerings and/or periodic newsletters
• Responding to your requests
• Developing business intelligence or data analytics
• Managing our relationship with you
• Internal record keeping
• Verifying your identity
• Maintaining up-to-date information about you
• Improving our website
• Enabling automated handling of subscriptions
• Complying with legal or statutory obligations

Access to Your Data Within Our Organization

Access to your data within our organization is limited to those who require it to provide you with the Products and Services, contact you, and respond to your inquiries. Employees only have access to data relevant to their team, on a ‘need to know’ basis.

Sharing Your Data Outside Our Organization

We may share your data with third-party service providers and authorities under certain circumstances, such as to operate and improve the Sites, comply with legal requirements, or in the event of a business transfer. We ensure that third-party service providers access, process, and store information only for authorized purposes.

Retention of Information

We retain certain information collected from you for various reasons, including providing you with our Services, compliance with legal requirements, and improving our Sites. We retain user data for as long as necessary for the abovementioned purposes.

Security

We implement administrative, managerial, and technical security measures to protect your personal information. While we strive to protect your information, you should also take steps to protect your personal information while online.

Links to Other Websites

Our Sites may contain links to third-party websites. We advise you to review the Privacy Policy of every site you visit, as we do not control the privacy practices of third-party sites.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes to the Policy. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: May 20, 2024

This Privacy Policy is effective from the date of posting on this page.