ModWash - Case Study

About ModWash

ModWash is a car wash and detailing service provider with a mission to revolutionize the car cleaning industry. They offer a seamless app-based booking experience, eco-friendly waterless cleaning solutions, and services to suit different needs, from express washing to complete detailing. Based in Texas, ModWash is expanding rapidly to serve more customers across the US.

Business Requirements

Apply conditional chat flows

Answer Common FAQs

Send CTA button in the chat

Solutions

Website chatbot widget

Design conditional chat flows

FAQs and quick replies

Development

ModWash's website chatbot, developed by BotPenguin, introduces a user-friendly interface with conditional chat flows, seamlessly navigating common FAQs. Quick replies and a CTA button enhance customer engagement. The development process focused on creating an efficient website chatbot, aligning with ModWash's mission to revolutionize the car cleaning industry with innovative technology and personalized customer interactions.