Joget for Financial Services: Automation That Deliver Results

Joget for Financial Services enables banks, insurers, and fintechs to automate critical workflows, such as loan origination, KYC/AML compliance, claims management, policy renewals, and regulatory reporting. 

Built on a low-code platform, Joget empowers financial institutions to achieve faster turnaround times, reduce operational costs, improve compliance visibility, and deliver superior customer experiences, all while scaling digital transformation securely and cost-effectively.

Legacy systems, paper-heavy workflows, and siloed data make it nearly impossible for traditional institutions to keep up. Manual processes delay loan approvals, claims processing, and customer onboarding, resulting in lost time, money, and customer trust.

This is where Joget DX, a leading low-code platform, makes a difference. By combining rapid application development with workflow automation and compliance-ready features, Joget enables financial organizations to automate processes that matter most, delivering measurable results in weeks rather than months.

Why do financial services need automation?

Automation has moved from being a “nice-to-have” to an absolute necessity in the financial sector. Institutions that embrace automation gain speed, efficiency, and confidence in compliance, while those that resist face higher costs and increased customer attrition.

Here’s why automation is so important today:

• Customer demand for speed: Clients expect near-instant experiences. Waiting weeks for a loan approval or claim reimbursement no longer meets expectations.
• Regulatory pressure: Compliance with KYC, AML, GDPR, and industry-specific rules requires accurate, auditable workflows. Manual processes are too risky.
• Operational efficiency: Financial firms face razor-thin margins. Automating repetitive processes helps cut costs and reallocate staff to higher-value tasks.
• Fraud prevention: Automated fraud detection and anomaly tracking reduce risks and protect reputation.
• Competitive edge: Fintech challengers operate with agility. Automation helps traditional institutions compete on speed, cost, and customer experience.

Suggested  Reading: Benefits of Joget Development Services.

What are the core areas where Joget delivers the best results?

1. Loan Origination and Processing

Challenge: Traditional loan origination involves multiple departments, including credit, risk, and operations, each with separate approval steps. Manual checks, paper forms, and siloed systems extend the process to weeks, frustrating customers and increasing SLA breaches.

Automation with Joget: Joget automates loan workflows from end to end. Loan applications are captured digitally, documents are uploaded securely, and approvals are routed automatically through defined workflows. Credit scoring APIs can be integrated directly, while dashboards provide real-time visibility into bottlenecks.

Results:

• Loan processing times reduced by 60 percent.
• SLA breaches minimized.
• Customers receive faster decisions, improving trust and satisfaction.

Example: A regional bank utilizing Joget for loan processing reduced approval times from 10 days to just 3, resulting in a 25 percent increase in loan disbursement volume.

2. KYC and AML Compliance

Challenge: Compliance failures are costly, often resulting in millions in fines. Manual KYC checks, fragmented data entry, and delayed AML reporting create major vulnerabilities.

Automation with Joget: Joget integrates with KYC/AML verification APIs to automate identity checks, flag anomalies, and store audit-ready logs. Each verification step is tracked for transparency, while automated alerts notify compliance officers of potential risks.

Results:

• Onboarding times reduced by 50 percent.
• Error rates were significantly lowered.
• Audit-ready workflows mitigate the risk of regulatory penalties.

External Reference: Joget Financial Services Case Studies.

Example: A fintech onboarding 5,000+ customers monthly used Joget to automate verification. The process shrank from 48 hours to 6 hours, meeting compliance requirements without sacrificing customer experience.

3. Claims Management for Insurance

Challenge: Insurers struggle with slow claims approvals and fraud risks. Manual processes can result in claims taking weeks, leading to dissatisfaction and driving customers to competitors. Fraudulent claims often slip through unnoticed.

Automation with Joget: Joget builds claims intake apps, automates approvals, and connects to fraud detection engines. Dashboards track real-time claim volumes, processing times, and patterns of suspicious activity.

Results:

• Claims processed 3x faster.
• Fraud detection accuracy improved by 35 percent.
• Customer retention rates increased.

Example: An insurance provider automated claims with Joget, reducing claim turnaround from 12 days to 4, while identifying fraudulent cases early.

Suggested  Reading: How to Automate Policy Renewal Process Using Joget

4. Policy Renewals and Customer Portals

Challenge: Renewal cycles are often slow and manual, leading to high churn rates. Customers get frustrated when they cannot track renewal progress or self-serve.

Automation with Joget: Joget enables customer-facing portals for policy renewals, claims, and inquiries. Renewals are automated with reminders, auto-populated forms, and secure payment options. Customers can log in, view their status, and interact directly with service teams.

Results:

• Renewal cycles shortened by 40 percent.
• Customer churn decreased.
• Engagement and trust improved significantly.

Example: An insurer using Joget built a self-service renewal portal. Within 6 months, renewal rates rose by 18 percent while support tickets decreased.

5. Regulatory Reporting and SLA Monitoring

Challenge: Compliance officers often compile reports manually, pulling data from multiple systems. This results in delays, errors, and increased exposure to penalties.

Automation with Joget: Joget dashboards consolidate SLA data and compliance metrics in real time. Reports can be generated instantly and shared with regulators or executives at the click of a button.

Results:

• Instant compliance reporting.
• SLA compliance improved by 40 percent.
• Reduced risk of regulatory fines.

Example: A bank used Joget to automate quarterly compliance reporting, reducing reporting time from 2 weeks to 2 days.

How does Joget stand out for financial services?

While many platforms claim to support automation, Joget offers distinct advantages tailored to financial services:

• Low-code speed: Build and deploy apps in weeks, accelerating transformation.
• Scalability: Supports thousands of users and high data volumes across branches.
• Compliance-first design: Role-based permissions, audit trails, and SSO integrations.
• Integration capabilities: Connects seamlessly with CRMs, ERPs, and banking systems.
• Cost efficiency: Reduces TCO by leveraging low-code instead of custom development.

Top Joget Best Practices in Financial Services

To get the value of Joget for financial services, institutions should follow proven best practices that strike a balance between speed, compliance, and scalability.

• Start with high-impact workflows: Focus first on loan approvals, KYC checks, or claims processing where automation delivers measurable ROI quickly.
   
• Design with compliance in mind: Build workflows with audit trails, role-based permissions, and encryption baked in from day one.
   
• Integrate across systems: Connect Joget dashboards to CRMs, ERPs, and legacy banking platforms to avoid silos and enable unified reporting.
   
• Prioritize user adoption: Involve employees early, run training sessions, and create role-specific dashboards that match user needs.
   
• Automate monitoring and alerts: Configure SLA or compliance thresholds that trigger instant notifications for managers and compliance officers.
   
• Iterate continuously: Gather user feedback, measure adoption, and refine workflows to stay aligned with evolving business and regulatory requirements.

Suggested  Reading: Build Custom SLA Monitoring Software Using Joget

How Relinns helps automate financial workflows with joget?

Relinns brings specialized expertise in Joget for financial services, helping institutions achieve results quickly and confidently.

• Workflow discovery workshops: Identify pain points in KYC, loan processing, claims, or reporting.
• Rapid POCs: Build proofs of concept in 2–4 weeks to validate feasibility.
• Custom applications: Tailor apps to meet industry-specific needs, such as fraud detection or SLA dashboards.
• Integration-first approach: Connect Joget with CRMs, ERPs, and regulatory APIs for unified systems.
• Compliance-focused builds: HIPAA, GDPR, KYC, and AML baked into every app.
• Post-launch support: Continuous monitoring, scaling, and enhancements to ensure long-term value. 

Conclusion: Automation That Delivers Results

Joget for financial services is more than a workflow tool; it is a catalyst for transformation. From faster loan processing to smarter compliance and fraud prevention, Joget delivers measurable outcomes that directly impact profitability and customer satisfaction.

With the right partner, like Relinns, Joget becomes not just a platform but a strategic enabler of speed, efficiency, and compliance in the financial sector. Institutions that embrace Joget’s automation capabilities today are the ones that will thrive in tomorrow’s highly competitive market.

Frequently Asked Questions (FAQ's)

How does Joget improve customer experience in financial services?

By automating processes such as loan approvals and claims, Joget reduces turnaround times, providing customers with faster, more transparent, and reliable digital services.

Is Joget secure enough for financial data?

Yes. Joget includes role-based permissions, SSO/LDAP integration, encryption, and audit trails, making it a secure solution for sensitive financial workflows.

Can Joget reduce compliance risks?

Absolutely. Joget automates KYC, AML, and GDPR processes with real-time tracking and audit-ready logs, minimizing manual errors and compliance gaps.

What ROI can financial institutions expect from Joget?

Most organizations see ROI within 3–6 months, driven by faster delivery, reduced operational costs, improved compliance, and stronger customer retention.

Can Joget integrate with legacy banking systems?

Yes. Joget connects with CRMs, ERPs, and banking platforms via its API Connector Builder and marketplace plugins.