Joget DevelopmentSCM System Achieves 54% Faster Shipments
Learn how a Swedish logistics giant reduced shipment delays & increased dispatch productivity with a Joget-based supply chain management platform.
Faster Shipment Processing
On-time Delivery Accuracy
Dispatcher Dashboard Usage
Agent Downtime Reduction
Certified Joget Partner - Relinns
Relinns Technologies Private Limited is a Joget Accredited Partner in India and is authorized to conduct software license sales, training, development, and implementation of Joget DX solutions for the year 2024–2025.
[Signature]
Julian Khoo
VP Product Development, JOGET INC.
About Company
SCM System is a leading Sweden-based shipping and logistics service provider, operating across international supply chains. With a commitment to real-time tracking, optimized logistics, and transparent global delivery, SCM System has become a trusted partner for thousands of businesses worldwide looking to streamline their freight and supply operations.
Challenges Faced
The company aimed to provide a real-time, fully integrated digital experience. However, rapid expansion, increasing shipment volumes, & decentralized operations brought many roadblocks.
Lack of Unified Tracking Dashboard
Shipment visibility was fragmented across different carriers and tracking tools, causing delays in updates and customer inquiries.
Manual Scheduling and Dispatching
Time-consuming processes affected speed and accuracy in route planning and real-time dispatching.
Poor Third-Party Integration
The company struggled to consolidate data from tracking services like Google Maps, FourKites, and PlaneFinder into a single cohesive view.
Limited System Scalability
As shipment volume scaled up rapidly, system performance lagged, affecting agent productivity and delivery timelines.
No Real-Time Exception Alerts
The system lacked predictive capabilities and failed to notify teams of delays, route changes, or delivery risks.
Disjointed Role Access
Admins, agents, and drivers used isolated tools, causing miscommunication and missed handovers in critical logistics workflows.
Low Delivery Accuracy Visibility
Tracking metrics and delivery SLAs were not tied back to data, leaving the leadership blind to areas needing improvement.
Solution by Relinns
Relinns built a Joget-based supply chain platform for live coordination, modular deployment, and transparency. It includes GPS APIs, scalable architecture, & role-based access to streamline the shipment lifecycle.
Modular Development
Modular feature development allowed parallel builds of tracking, dispatching, and analytics components.
Real-Time GPS Sync
Live GPS data integration synced inputs from Google Maps, Roambee, FleetMon, and PlaneFinder.
AI Route Optimization
AI-driven route optimization adjusts dispatch plans using real-time traffic, distance, and weather.
Instant Exception Alerts
The exception alert system flags delays, missed scans, and reroutes instantly for team response.
Role-Based Dashboards
Role-specific dashboards empowered admins, dispatchers, and agents with the right data and controls.
Scalable Infrastructure
Auto-scaling infrastructure ensured stable performance even with surging shipment volumes.
Unified KPI Panel
The unified operations panel gave leadership a single view of KPIs, performance trends, and carrier stats.
Business Impact
With Relinns’s Joget implementation, the SCM System experienced a measurable leap in operational efficiency, customer satisfaction, and visibility across its logistics network.
54% Faster Shipment Processing
Automation and route intelligence cut delivery planning and order fulfillment time nearly in half.
95% Accuracy in On-Time Deliveries
Exception tracking & proactive alerts ensured packages reached on time with fewer manual blips.
20% Reduction in SLA Breaches
Predictive alerts enabled dispatch managers to reassign resources and prevent escalations.
Higher Agent Productivity
Unified dashboards eliminated confusion and delays caused by fragmented communication tools.
Customer Delight via Live Tracking
Clients could track packages in real time, boosting transparency and trust.
Development Overview
Relinns built the solution using hybrid agile methodology, delivering modules in phases while incorporating client's feedback on real ops. We choose the tech stack for scalability, security, & fast deployment.
Joget DX
Low-code framework for rapidly building customized business apps.
JavaScript & HTML5
For building dynamic and responsive UI with flexible design elements.
REST APIs
For integrations with external tracking and carrier systems.
MySQL
A Scalable and reliable database for transactional records.
AWS Cloud Infrastructure
Hosting with scalability, uptime guarantees, and compliance.
Results
Choosing Joget is half the profit made. Experience faster, cost-effective, and customizable development with Joget’s powerful benefits for your business.
18%
Increase in Perfect Order Rate
25%
Decrease in Backorder Rate
41%
Improvement in First-Attempt Delivery
38%
Drop in Average Dashboard Load Latency
28%
Reduction in Agent Downtime
Why They Choose Relinns
Partner with a team that delivers reliable support, faster execution, and scalable Joget solutions for high-impact business transformation and automation.
Domain Knowledge in Logistics and Route Planning
Frictionless Remote Collaboration and Fast Turnarounds
Commitment to Customization with Ready-to-Scale Architecture
Expertise in 3rd Party GPS and Supply Chain API Integrations
Modular Design with Future Expansion in Mind
Transparent Delivery Schedules and Documentation Support
Client Testimonial
“We struggled with fragmented dispatch and missed deadlines. Relinns built a unified logistics platform in record time. Now tracking is real‑time, shipments' accuracy is up, and our team works in perfect sync.”
~ A leading company, Sweden
Let’s build your next digital logistics platform—scalable, transparent, and efficient.