Custom Dashboard Development with Joget: Unlocking Business Insights

Joget enables businesses to build custom dashboards using its Datalist Builder, Userview Builder, and API Connector, turning raw data into real-time insights. Unlike rigid BI tools, Joget dashboards are customizable, role-based, and mobile-ready, enabling organizations to track KPIs, compliance, and workflows with reduced IT dependency and faster ROI.

With Joget DX, businesses can develop custom dashboards that provide real-time visibility into operations, compliance, and customer experience. From loan approvals and healthcare claims to fraud detection and citizen services, Joget dashboards unlock insights that drive growth and efficiency.

Why Dashboards Matter in Business?

Dashboards are not just for visualization. They are the decision-making nerve center for modern organizations. Well-designed dashboards help:

• Track operational KPIs in real time.
• Improve compliance visibility with audit-ready logs.
• Enhance customer satisfaction by reducing blind spots.
• Empower leaders with data-driven decisions.

Suggested Reading: Build SLA Monitoring Software Using Joget

Challenges with Traditional Dashboards

Many organizations struggle with outdated dashboard solutions that hinder their ability to adapt quickly to changing business needs. These challenges often lead to delays, inefficiencies, and compliance risks that slow down decision-making.

• Slow IT dependency: Traditional dashboards often require IT teams to make even minor adjustments, such as adding a new KPI or modifying a report view. This creates long backlogs and forces business users to wait weeks before getting the insights they need.
   
• Data silos: Finance, sales, operations, and customer service often rely on separate systems that do not connect. Without integration, dashboards provide fragmented views, making it hard for leadership to see the bigger picture or align strategies across departments.
   
• Rigid legacy BI tools: Older business intelligence platforms are not designed for customization. They may deliver static reports but cannot easily adapt to unique workflows or industry-specific requirements, leaving teams with limited flexibility.
   
• Compliance blind spots: Many legacy dashboards update data in batches or only after manual uploads are made. This lag means that compliance officers cannot monitor risks in real-time, creating exposure during audits and increasing the likelihood of penalties.

How Joget Simplifies Dashboard Development?

Joget’s low-code environment significantly reduces the complexity involved in building dashboards. Instead of coding everything from scratch, you can configure, connect, and deploy dashboards that are both functional and scalable. Here’s how Joget’s toolkit makes it possible:

• Datalist Builder: Lets you pull data from Joget forms or external sources and display it in customizable lists, tables, or charts. You can apply filters, sorting, and grouping to create dynamic views that update in real time.
   
• Userview Builder: Turns your data into a fully functional dashboard application. With drag-and-drop components, you can design dashboards that are mobile-ready and tailored to different roles, providing executives with high-level KPIs and teams with detailed insights.
   
• API Connector Builder: Offers a no-code approach to integrating Joget dashboards with external systems, including CRMs, ERPs, HR platforms, and cloud services. This ensures dashboards are not siloed but pull live data from across your business.
   
• Marketplace plugins: Extend functionality with prebuilt charting libraries, analytics widgets, and visualization tools available in the Joget Marketplace. This allows you to add advanced dashboards without custom coding.
   
• Role-based permissions: Assign access levels to ensure the right people view the correct data. For example, compliance officers may need access to audit logs, while sales teams typically view pipeline dashboards. This ensures visibility into security and compliance across your organization.

Case Studies: Dashboards in Action

Finance – SLA Monitoring

Challenge: The bank had no visibility into loan approvals, resulting in repeated SLA breaches.
Solution: Joget dashboards tracked loan requests by department and automatically escalated delays.
Result: SLA compliance improved by 40% within six months, resulting in increased customer satisfaction.

Healthcare – Claims Tracking

Challenge: A provider processed claims via spreadsheets, creating delays and audit risks.
Solution: Joget dashboards displayed claims volumes, approval turnaround times, and compliance metrics.
Result: Claims handled 3x faster, with zero compliance failures during audits.

Insurance – Fraud Alerts

Challenge: Fraudulent claims slipped through manual processes.
Solution: Joget dashboards integrated fraud detection patterns and anomaly alerts.
Result: Fraud detection improved by 35%, resulting in annual savings of millions.

Government – Citizen Requests

Challenge: Paper-based requests caused weeks-long delays.
Solution: Joget dashboards displayed request statuses and flagged overdue cases.
Result: Response times dropped to days, with a 40% workload reduction for staff.

Best Practices for Joget Dashboards

To maximize the value of Joget dashboards, organizations should follow a few proven practices that strike a balance between usability, performance, and scalability. These practices ensure dashboards are not only informative but also actionable.

• Start small, then expand across departments: Begin with one high-impact workflow, such as SLA monitoring or claims tracking, to validate design and adoption. Once successful, extend dashboards gradually to other teams for broader visibility.
   
• Design dashboards for action, not just visuals: A dashboard should drive decisions, not just display charts and visuals. Include KPIs that trigger responses, such as overdue tasks or compliance breaches, so that managers can take immediate action.
   
• Provide role-specific dashboards (executive vs. operational): Executives require top-level KPIs, such as revenue growth, while operations teams need granular, process-level data. Designing dashboards tailored to each role enhances usability and prevents information overload, ultimately improving user experience.
   
• Automate alerts for SLA or compliance thresholds: Dashboards become more powerful when paired with alerts. Configure Joget to notify managers when KPIs fall below thresholds, preventing issues before they escalate.
   
• Collect user feedback and refine regularly: A dashboard is never finished. Collect feedback from users, measure adoption, and adjust layouts, metrics, or data sources to keep dashboards relevant and valuable.

Suggested Reading: Build Process Tracking Software Using Joget

How Relinns Helps Unlock Insights?

Relinns ensures your dashboards go beyond visuals to deliver tangible business outcomes:

• Workshop-driven KPI selection: Identify what metrics matter most.
• Custom dashboard builds: Designed with Joget’s Datalist and Userview Builders.
• Integration expertise: Connect Joget dashboards with CRMs, ERPs, and cloud apps.
• Compliance-first design: HIPAA, GDPR, and KYC-ready dashboards.
• Post-launch optimization: Continuous improvement for usability and adoption.

Conclusion: From Data to Decisions

Custom dashboards built with Joget DX empower organizations with a real-time, unified view of performance and compliance, giving leaders the confidence to act decisively. Instead of relying on delayed reports or juggling fragmented spreadsheets, Joget dashboards provide a single source of truth that scales seamlessly as your business grows.

With the right partner, dashboards evolve from being simple reporting tools into strategic engines of growth. They enable smarter decisions, faster responses, and stronger compliance, turning raw data into actionable insights that drive measurable outcomes.

Frequently Asked Questions (FAQ's)

Can Joget dashboards connect to existing systems?

Yes, Joget dashboards integrate with CRMs, ERPs, HR, and finance systems through the API Connector Builder and marketplace plugins.

Do Joget dashboards work on mobile?

Yes, dashboards built with Userview Builder are responsive and accessible on both desktop and mobile devices.

How long does it take to build a Joget dashboard?

Simple dashboards can be built in days, while complex, multi-system dashboards may take a few weeks.

How secure are Joget dashboards?

They include role-based permissions, SSO/LDAP integration, and audit-ready logs to support compliance requirements.

They include role-based permissions, SSO/LDAP integration, and audit-ready logs to support compliance requirements.